Day-stay and rooms-based facility standards certification

We’re committed to providing members with access to healthcare. It’s important that facilities used by Southern Cross members meet appropriate quality standards. To provide peace of mind to our members, some Affiliated Provider (AP) agreements require certain contracted healthcare services to be conducted in a certified facility. This has been a feature of AP agreements since 2007.

What does this mean?

APs performing these selected procedures in day-stay facilities and procedure rooms must ensure their facilities are registered and comply with certain facility standards:

• ophthalmology
• carpal tunnel
• oral surgery
• skin procedures

The facility standards you need to hold are outlined in providers' AP agreements. Please direct any questions about requirements to your partnership manager.

Benefits of certification

• Certification is an excellent framework for maintaining good practice in business and clinical management.
• Facilities can use it as a mark of facility quality when marketing services.
• It allows for the development of benchmarking.
• Certification helps facilities establish a risk management system.
• It helps facilities develop policies and procedures that meet current best practice, i.e. medication management and waste disposal processes.

For further information about the audit process and certification, please contact one of the following Designated Auditing Agencies:

Southern Cross Medical Care Society (trading as Southern Cross Health Society) is a licensed insurer and a licensed financial advice provider. For more information about the financial advice service we provide and a copy of our public disclosure statement please visit southerncross.co.nz/disclosure-statement.

Southern Cross Medical Care Society (trading as Southern Cross Health Society) has an A+ (Strong) financial strength rating given by Standard & Poor’s (Australia) Pty Limited. The rating scale is: AAA (Extremely Strong), AA (Very Strong), A (Strong), BBB (Good), BB (Marginal), B (Weak), CCC (Very Weak), CC (Extremely Weak), SD or D (Selective Default or Default). Ratings from ‘AA’ to ‘CCC’ may be modified by the addition of a plus (+) or minus (-) sign to show relative standing within the major rating categories. Full details of the rating scale are available at www.spglobal.com/ratings/en/about/intro-to-credit-ratings. Standard & Poor’s is an approved rating agency under the Insurance (Prudential Supervision) Act 2010.