Download the app

Download our app to manage your policy on the go. You'll need your Policy number or Member Card number handy to be able to sign into the app.

With the MySouthernCross app it's easy to:

Make instant claims*

• Claiming is as easy as taking a photo
• Claim on the go, wherever, whenever
• Claims are usually reimbursed within 5 working days

Request prior approvals

• Request prior approval for healthcare services to make sure you or anyone on your policy is covered

Check annual benefit balances

• Check your annual benefit balances

View your Member details

• Have your Member Card number on hand to show participating healthcare providers when using Easy-claim
• Identify yourself as a Southern Cross member with Affiliated Providers, or to enjoy special member discounts and offers

To download the app, you'll need at least iOS 15 operating system on Apple or version 9 (Oreo) on Android

*Only Policyholders can make claims

Southern Cross Medical Care Society (trading as Southern Cross Health Society) is a licensed insurer and a licensed financial advice provider. For more information about the financial advice service we provide and a copy of our public disclosure statement please visit southerncross.co.nz/disclosure-statement.

Southern Cross Medical Care Society (trading as Southern Cross Health Society) has an A+ (Strong) financial strength rating given by Standard & Poor’s (Australia) Pty Limited. The rating scale is: AAA (Extremely Strong), AA (Very Strong), A (Strong), BBB (Good), BB (Marginal), B (Weak), CCC (Very Weak), CC (Extremely Weak), SD or D (Selective Default or Default). Ratings from ‘AA’ to ‘CCC’ may be modified by the addition of a plus (+) or minus (-) sign to show relative standing within the major rating categories. Full details of the rating scale are available at www.spglobal.com/ratings/en/about/intro-to-credit-ratings. Standard & Poor’s is an approved rating agency under the Insurance (Prudential Supervision) Act 2010.