Affiliated Provider agreement
Contact us about your Affiliated Provider agreement or to become an Affiliated Provider.
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Phone:
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Please contact a partnership manager directly from the list below.
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Email:
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provider@southerncross.co.nz
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Post:
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Southern Cross Health Society, Private Bag 99934, Newmarket, Auckland 1149.
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Update your personnel or practice details
Update your personnel or practice details using this online form.
Prior approvals and claims top-ups
Contact your Affiliated Provider relationship manager about contracted prior approvals and requests for additional top-ups.
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Phone:
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0800 757 838
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Email:
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aps@southerncross.co.nz
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Post:
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Southern Cross Health Society, Private Bag 99934, Newmarket, Auckland 1149
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Claims
Enquire about a fee for service claim, a review of a decline, remittance advice or getting your invoice paid.
Provider Web support
For information about Provider Web, Provider Web browser support, Provider Web updates and FAQs, please see Provider technical information.
How Southern Cross works with ACC
If you think a member may have been incorrectly declined by ACC for a personal injury caused by an accident, work-related gradual process injury, or a treatment injury, please see How Southern Cross works with ACC
Health technology
For new health technology assessment guidelines and process and to download a new health technology application, please see Health technology assessment
Privacy issues and member relations
For privacy issues, please see Provider Web - Securing member information Provider Web - Securing member information
For member relation queries, please email member.relations@southerncross.co.nz
